Trusted South Carolina Property Manager Specializing in Long-Term Residential and Short-Term Vacation Rentals
Located in the LowCountry of South Carolina, Miles has strong experience working in hospitality and real estate. He has specific experience in resort, short-term, and long-term residential operations while delivering high-quality customer service.
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About
Previous experiences
Building long lasting relationships
Miles moved to the Low Country of South Carolina in 2017 and started his journey in Hospitality Management with Marriott Vacations Worldwide.
He worked in several departments such as Security, Activities, and Front Office. In 2020, he left Marriott to join a start-up, tech-enabled, Hospitality company called Sonder.
If you haven’t heard about Sonder, they are revolutionizing the hospitality industry through tech and design that is available to all. His time at Sonder came to an end in March of 2023. As he worked in Operations and Facilities Management he learned all the ins and outs of short-term and long-term operations while leveraging technology to streamline processes.
After Sonder, Miles became a South Carolina licensed Property Manager and worked for a Real Estate firm, AIM Real Estate Management, where he practiced Project Management in Commercial and Residential property management. He also assisted in HOA management projects and duties.
Miles has always been creative and had an itch to build something and after his brief time at AIM Real Estate Management, he left to pursue his dreams of starting a company.
He is the current owner and property manager-in-charge of Zenith Degree LLC which is a Property Management company located and operated in the Low Country of South Carolina. Zenith Degree manages long and short term single family homes, townhomes, and condominiums. He also is the co-owner of a multi-family unit building property management company called Blue Rabbit Group LLC. Blue Rabbit Group is currently focused on growth in the South East region of North America.
Skillset
Three key areas of success
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Project Management
Whether it be physical spaces, operations, or administrative work, he not only takes initiative on projects but can explain the process and meet the necessary deadlines.
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Property Management
Miles is a South Carolina Real Estate Licensed Property Manager and is trained to ensure that owners not only meet their goals but that tenants are treated with the utmost care.
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Refining Operations
Miles finds areas that require improvement in order to be successful. With that, finding the best practices that not only make an organization successful, but also efficient.
Work Experience
Previous and current positions
Zenith Degree LLC
In late 2023, Miles started Zenith Degree, LLC. Zenith Degree is a Property Management company located in Bluffton South Carolina which serves the Beaufort County by providing management services to single-family homes. At Zenith, we pride ourselves on delivering a clean, functioning, place to live while helping home owners ensure their properties are being taken care of.
Blue Rabbit Group LLC
During the building of Zenith Degree, Miles started a business venture with a previous colleague called Blue Rabbit Group. Blue Rabbit Group, LLC is a company that provides Property Management services for multi-family purpose unit buildings in the south east of the United States. As both managing partners have a background in Hospitality, Blue Rabbit Group’s mission is to deliver a hospitable residential service. We want to bring Hospitality back home.
AIM Real Estate Management
Management of commercial and residential property to ensure deliverance of owner goals. Overseeing work order completion weighing in-house vs external vendors, depending on the scope of work.Conducting quarterly inspections to ensure leases were being followed. Assisting tenants with move-outs and move-ins with the tenancy. Meetings with prospective owners of properties to pitch property management services. Efficient in software like Google Suites and AppFolio.
Sonder
Enhanced and grew relationships with landlords and developers in both Savannah and Atlanta, GA. Oversaw vendor management along with driving maintenance efficiencies within the building and tenant premises by analyzing data and research. Scheduled and oversaw quarterly maintenance needs, refreshes, and renovations. Supervised logistics with the help of procurement and action implementation of new FF&E.
Sonder
Oversaw day-to-day operations of the Savannah, GA market, an apartment-hotel company that manages short-term rentals. Managed several buildings containing over 60 units. Improved efficiency and created policies to drive better results.
Marriott Vacations Worldwide
Oversaw day-to-day front desk responsibilities. Drove scores in areas that need improvement based on guest surveys. Ensured excellent guest service by coaching and holding front desk agents, leads, and supervisors accountable.
Marriott Vacations Worldwide
Assisted different departments with covering shifts to assist in delivering guest experiences and ensuring resort operations succeeded. Departments included Bike Rentals, Activities, Front Desk, Safety and Security, and spearheaded Guest relations care walk initiatives.